Privacy Policy

Last updated: August 7, 2026

Who we are

Navraas ("we", "us", "our") operates the website navraas.in. This policy explains what personal information we collect, how we use it, and your rights regarding it.

Information we collect

Order information: name, billing/shipping address, email, phone number, and payment details (processed securely by our payment gateway — we do not store your card details)
Device information: browser type, IP address, time zone, and pages viewed, collected automatically as you browse our store

How we use your information

To fulfil and deliver your orders
To communicate with you about your order, and respond to support requests
To send marketing communications, only if you've opted in — you can unsubscribe anytime
To improve our website and product offerings
To screen orders for potential risk or fraud

Sharing your information

We share information with trusted third parties who help us operate our store, specifically:

Shopify, our e-commerce platform provider
Our payment gateway, to securely process transactions
Our print-on-demand fulfilment partner, to produce and ship your order
Courier/logistics partners, to deliver your order

We do not sell your personal information to third parties.

Data retention

We retain your order information for as long as needed to fulfil the order and for our legitimate business and legal purposes (e.g. accounting, tax compliance).

Data security

We follow reasonable security practices and procedures, in line with applicable Indian law, to protect your personal information from unauthorised access, alteration, or disclosure.

Force majeure

We will not be held responsible for any delay or failure to comply with our obligations under this policy if such delay or failure arises from any cause beyond our reasonable control, including but not limited to natural disasters, government action, or disruption to courier or internet services.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting us at wecare@navraas.in.

Cookies

Our store uses cookies to keep track of items in your cart, remember your preferences, and understand how you use our site. You can disable cookies through your browser settings, though some parts of the store may not function properly as a result.